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I contacted the organizer at the time of the event after being told by venue staff I did not have valid tickets and received no response from the event organizer. There was no event at this location that was accepting the scan codes I was sent. After speaking with several venue staff members, I was told by each one that what was emailed to me were not actual event tickets and there is no general admission at this venue location. The event the tickets that were emailed to me were not valid as the venue only had assigned seats and I was given general admission tickets. Concert scheduled to begin at 8pm and end at 11pm.Nature of dispute: I purchased 2 tickets to the ***************** concert, however I did not receive valid tickets. Transaction date: Amount paid: $142.42 What the business committed to provide: Valid entry tickets to events. Listings for refund information and go the “going to an event” section located Prior to purchasing tickets, consumers should review event

Registration for their events this also includes determining their own refund Ticketing platform allowing event organizers to manage ticketing & Help the organizer address your request appropriately.īBB advises consumers that Eventbrite is a self-service

Or cancelled, please submit a refund request or contact the organizer and A review of the company’s complaints was done in November 2022.Īccording to Eventbrite’s website, if an event is postponed BBB’s file for Eventbrite, Inc., was opened in November,Ģ005.